The internal processes and systems have started to “fall apart” or at least they work less efficiently.

Besides the above mentioned soft-skill related problems there might be other reasons resulting in inefficiency in the operation of the company:

• The company has grown too fast too big, the business and sales run fast, the operations are far behind.

• The environment is changing too fast, difficult to adhere to the changes.

• Merger and/or acquisition when two organizations should be put together and create one operation.

 

In these circumstances we propose to do an ORGANIZATIONAL DIAGNOSIS AND CONSULTING (“STREAMLIGNING”)

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During the course of STREAMLIGNING we read through the various related corporate documents and make several interviews in order to get a clear picture of the status of the operations and operational challenges. We share the results with the management. We bring in the relevant operational-strategical questions with some proposals or decision-making points to a workshop and make decisions and a list of actions to fix or improve the situation. A few months later we come back and assess if the actions decisions were sufficient to make the operations more efficient. We focus mainly on the following dimensions:

• processes,

• procedures,

• projects,

• KPI’s,

• roles and responsibilities,

• organizational logic and chart,

• HR systems.

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